1. Information We Collect

We collect the following types of personal data when you use our website:
Personal identification details (name, email, phone number, address).
Payment details processed securely through Razorpay.

Order and shipping details through our logistics partners via Shiprocket.

Marketing and advertising data through Google and Meta Ads.

2. How We Use Your Information

We use your personal data to:
Process your orders and payments.
Deliver products and services to you.
Improve user experience on our website.
Send promotional offers and marketing updates.

Ensure compliance with legal obligations.

3. Data Retention

We retain your personal data as long as your account exists with us. Certain data may be retained for longer periods to comply with legal obligations.

4. Information Sharing

We do not sell your personal data. However, we share necessary information with:
Payment processors (Razorpay) to complete transactions securely.
Logistics providers (Shiprocket) to ensure smooth order deliveries.
Marketing platforms (Google and Meta Ads) for promotional campaigns.

5. Security of Your Information
We take appropriate security measures to protect your personal data. However, no online system is completely secure, and we encourage users to take necessary precautions.

6. Contact Us
For any queries related to this Privacy Policy, please contact us:
Email: privacy@zenbu.in
Customer Support: support@zenbu.in
Phone: 7217074589
Address: First Floor ADA, Block-H House No. 11 100 Futa Road Kalindi Vihar Agra (U.P) 202006

Shipping Policy
All orders are processed within 1-2 business days (excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during peak seasons or due to unforeseen circumstances, such as postal service disruptions or high order volumes, there might be slight delays in shipping and delivery. We appreciate your patience and understanding.

Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.

We offer ₹70 flat rate shipping to India.
Orders over ₹500 within India qualify for free shipping.

Shipping Option Estimated Delivery Time Price
Standard Shipping 7 to 10 business days ₹70

Deliveries are made from 10 AM - 7 PM. We will contact you via text message/WhatsApp with the phone number you provided at checkout to notify you on the day of our arrival.